Terms and Conditions

Last Updated: October 19, 2023

Welcome to Impulsive Crafts. Please carefully review these Terms and Conditions before utilising our website. By accessing or using the website, you are agreeing to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use this website.

1. Returns and Refunds

1.1 No Refunds Policy: At Impulsive Crafts, we adhere to a strict no refunds policy. All purchases made through our website are considered final. We encourage you to make your selections thoughtfully and ensure your complete satisfaction before finalising your purchase.

2. Product Information

2.1 Accuracy of Product Information: We take pride in providing accurate and up-to-date information regarding our products. However, please be aware that while we strive for precision, product descriptions, images, and content on our website may contain minor errors or be subject to updates. If you have any queries or concerns about a product, please do not hesitate to contact our customer support team before making your purchase.

3. Payment and Pricing

3.1 Payment: Full payment is required at the time of ordering.

3.2 Custom Items: For custom items, we request a non-refundable deposit of 50% of the total purchase price before we commence the customization process.

4. Order Confirmation

4.1 Order Confirmation: After placing an order with Impulsive Crafts, you will receive an order confirmation email. Please note that this email signifies the receipt of your order and not its acceptance. We reserve the right to refuse or cancel any order for various reasons, including inaccuracies in product descriptions or pricing errors.

5. Shipping

5.1 Shipping Process: Our goal is to process and dispatch orders promptly. However, we cannot guarantee specific delivery dates. Shipping times are approximate and may vary based on your location.

5.2 Shipping Responsibility: You are responsible for providing accurate shipping information. The risk of loss and title for products transfers to you upon our delivery to the carrier.

6. Intellectual Property

6.1 Website Content: All content on this website, including text, images, logos, and trademarks, is the intellectual property of Impulsive Crafts. Usage, reproduction, or distribution of any content from this website is strictly prohibited without our prior written consent.

7. Limitation of Liability

7.1 Liability: Impulsive Crafts, to the fullest extent permitted by applicable law, shall not be held liable for any direct, indirect, special, punitive, incidental, or consequential damages arising from or in connection with the use of our website or any products or services purchased through our website.

8. Governing Law

8.1 Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of South Australia, Australia, without regard to its conflict of law principles. Any disputes arising from or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in South Australia, Australia.

9. Changes to Terms and Conditions

9.1 Modifications: Impulsive Crafts reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website following the posting of changes implies your acceptance of the updated terms.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us through the contact form on our website.

By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Impulsive Crafts. We look forward to serving you with the highest level of dedication and craftsmanship.